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Updates

new generator unit 7 (thumbnail)

New Generator Delivered for Unit 7

By Chris Allen / September 25, 2020 / 0 Comments

New Generator for Unit 7   We believe in always taking steps forward and trying to improve ourselves and the services we provide. Last week we took a big step in that direction.   Bulking Up the Backup Anyone who has visited our Sheffield Data Centre before will know about […]

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Century Link/Level(3) Outage 30/08/2020

By Chris Allen / September 1, 2020 / 0 Comments

CenturyLink / Level(3), a major ISP and Internet bandwidth provider experienced a significant outage on Sunday (30/08/2020). As they are one of our direct suppliers this impacted some of our customers as well as a significant number of other services and providers across the Internet. We are awaiting a report […]

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Remote hands support during covid-19 (update)

Update: Remote Hands During COVID-19

By Chris Allen / May 26, 2020 / 0 Comments

Hi everyone, just another quick update on how our Remote Hands Policy is currently working during the COVID-19 enforced lockdown. Just as a reminder, we are still mostly working from home where possible, as per the Government guidelines. Previously on weekday mornings, we would have a Technician in to carry […]

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Remote hands support during covid-19

Remote Hands During COVID-19 Lockdown

By Chris Allen / May 11, 2020 / 0 Comments

Hi everyone, just a quick update on how our Remote Hands Policy is currently working during the COVID-19 enforced lockdown. We are currently working from home as per the Government guidelines. However once a day, (usually first thing in the morning, Monday-Friday) a member staff attends the site for approximately […]

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Upgrading the Status Page for hahosting

Status Page Upgrade (May 2020)

By Chris Allen / May 6, 2020 / 0 Comments

Staus Page Upgrade We have recently done some work on our Status Page, to give it some more functionality and increase the value it provides both us and you. The two biggest features that have been implemented are: The new scheduled maintenance section All V routers are on the page […]

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Number porting now on hold due to COVID-19

Number Ports on Hold Due to COVID-19

By Chris Allen / March 25, 2020 / 0 Comments

Number Ports on Hold Due to COVID-19 Hi Everyone, here is another quick update – this time on number porting.   Due to COVID-19, it appears BT (Openreach) have shut there porting desk in India without informing suppliers – Annoying we know! As you can imagine this will have a […]

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