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Updates

Remote hands support during covid-19 (update)

Update: Remote Hands During COVID-19

By Chris Allen / May 26, 2020 / 0 Comments

Hi everyone, just another quick update on how our Remote Hands Policy is currently working during the COVID-19 enforced lockdown. Just as a reminder, we are still mostly working from home where possible, as per the Government guidelines. Previously on weekday mornings, we would have a Technician in to carry […]

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Remote hands support during covid-19

Remote Hands During COVID-19 Lockdown

By Chris Allen / May 11, 2020 / 0 Comments

Hi everyone, just a quick update on how our Remote Hands Policy is currently working during the COVID-19 enforced lockdown. We are currently working from home as per the Government guidelines. However once a day, (usually first thing in the morning, Monday-Friday) a member staff attends the site for approximately […]

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Upgrading the Status Page for hahosting

Status Page Upgrade (May 2020)

By Chris Allen / May 6, 2020 / 0 Comments

Staus Page Upgrade We have recently done some work on our Status Page, to give it some more functionality and increase the value it provides both us and you. The two biggest features that have been implemented are: The new scheduled maintenance section All V routers are on the page […]

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Number porting now on hold due to COVID-19

Number Ports on Hold Due to COVID-19

By Chris Allen / March 25, 2020 / 0 Comments

Number Ports on Hold Due to COVID-19 Hi Everyone, here is another quick update – this time on number porting.   Due to COVID-19, it appears BT (Openreach) have shut there porting desk in India without informing suppliers – Annoying we know! As you can imagine this will have a […]

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Improving exchange platform for increased resilience

Improving Our Exchange Platform’s Resilience

By Chris Allen / March 23, 2020 / 0 Comments

Improving Our Exchange Platform Hi everyone, this is a quick follow up from last week’s post of planned maintenance for our Exchange platform. Our planned maintenance window for Exchange was completed over the weekend, with little to no disruption to service. The maintenance involved us moving the underlying Virtual Hard […]

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Scheduled maintenance: upgrading exchange

Update: Exchange Platform Maintenance

By Chris Allen / March 19, 2020 / 0 Comments

Upgrading Exchange   Hi Everyone, here is another quick update about some upcoming, scheduled maintenance that will be taking place this Friday (20/03/2020).   We will be carrying out some essential maintenance on our Exchange Platform over the weekend, beginning on Friday 19th of March at 9 am. During this […]

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