Get in Touch
Drop Us An Email:
Support or General Enquiries: If you need help with an existing service or you have a general enquiry please email [email protected]
Sales: If you need help regarding ordering a new service please email [email protected]
Finance or Suppliers: If your question relates to making payments or supplying HA Hosting then please email [email protected]
You Can Find Us Here:
High Availability Hosting Limited
Sheffield Data Centre
Unit 9, Holbrook Commerce Park
Or use the contact form below, select what your enquiry is about and well send it directly to the right person for you.
Have an Enquiry?
Have a question or want to make an enquiry about anything we do here?
Fill out the contact form, making sure that you choose the right category that your enquiry falls under - this will help speed up the process of you getting a response!
We strive to answer all enquiries as quick as we can!
Out of Hours Support
We have support staff on call around the clock, however, calls outside of office hours are chargeable if you do not have an explicit out of hours support contract.
The infrastructure that we support around the clock has extensive monitoring and alerting, for updates to issues you might be having, please check our Status Page which has all our latest updates and news.
Our Sheffield Data Centre
We have our own data centre in Sheffield. From here we provide high quality, reasonably priced and professionally managed service including Online Backup, Cloud Hosting (VPS), Colocation and Wholesale SIP / VoIP.
Easy 24/7 access for Rack Colocation Clients. Single server colocation clients can also access their servers 24/7 subject to a charge. We believe it's important that you can access your servers whenever you may need them!
Security is important and we Access Control, Alarms and CCTV to make sure everything is always secure.
Stay Updated Through Social Media
Social Media is not actively monitored for support purposes, but is great for quick questions and chats!