Rack Colocation Support
Getting You Setup and Familiar with Rack Colocation
Our Video Guide Playlist (Needs Video)
Not Sure Where to Start? Try Here.
Using new and unfamiliar services can be confusing. We get that.
To get you on your way with setting up your account and backing up your data, we have a created a playlist of video guides. If you watch and follow along with these you'll be well on your way to knowing our Rack Colocation like the back of your hand. Use the YouTube controls to cycle through the videos in the playlist.
Below you'll also find more resources like written guides/documentation and FAQ's that you might also find useful.
Prefer a written guide that you can go through at your own pace? We've got you covered! Download our free PDF guides to our Rack Colocation below.
Need More Support?
Need a little more support or help with something not covered on this page?
You can go to our HA Portal at https://my.hahosting.com/ and access the support section there.
This will let you raise a ticket in our Support System and is the best way for you to get the help you need, as fast as possible.
Frequently Asked Questions